Gamma Engineers Products

We believe that the way customers interact with Enterprises is changing significantly. This shift is being driven by newer technologies like Smartphones and Social Media. This change is also being driven by the need to provide greater inter-operation between the multiple platforms at an Enterprise.
Our products are designed to help Enterprises interact more with their customers.

• Customer should be served proactively – using our Social Media Relationship Management (SRM) solution
• Customers should have fun – using our Smartphone Platform (GSP)

Our products are also designed to simplify the technology integrations for Enterprises. So Enterprises spend more time building cool software, and less time rebuilding integrations.

• Enterprises should have simple reporting – using our Interaction Search solution (GIS) to track any interaction in the contact center.
• Enterprises should have simple integrations between CTI, CRM, and fax solutions.