Gamma Skype Integration Routing, call-center software, call-center Cost Saving Calculator

Gamma Skype Integration Routing

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Gamma Skype Intergration Routing

There are 405 million Skype users worldwide.

20 million Skype users are online at any time.

10% of all International calls are made on Skype.

Gamma Skype Integration Routing integrates Skype's proprietary IP interactions into your existing Genesys infrastructure. If even a small percentage of your customers choose to use Skype instead of their regular phone service, your savings can be significant. Some of the benefits of the Gamma Skype Integration Routing include: A new channel of communication between your call center and your customers, enriched communication, reduced toll costs, improved customer experience and satisfaction, and increased first call resolution.

Find out how much your call-center can save below.

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Skype Integration with Genesys
 
Estimated Savings
per day
Cost-Savings Calculator
Daily call volume     calls
Average call length     min
Long-distance cost $ per min
Estimated percentage of
customers who use Skype		     %