Gamma Enginners Products - SRM Social Analytics

Social Analytics

Our Analytics Engine analyzes millions of interactions on the social internet, and provides insight. We determine the content, context, and sentiment of each interaction. Our software provides high level dashboards of brand health and heat maps of conversations.

We also provide detailed analytics for:

• Marketing - with detail on brand association, word of mouth, campaign success, buzz.
• Product Development - with detail on current product issues, feature requests, innovative uses of the product, etc.
• Operations - with detail on customer service, warranty concerns, customer satisfaction, customer experience etc.